Our IT expert, Sébastien, tells us about our maintenance solutions

In less than 2 minutes, watch the video testimony of our maintenance expert presenting the solutions offered to smes and microbusinesses to maintain, audit, support, secure, and back up your company’s data!

Why is it maintenance essential for an sme or microbusiness? What are the concrete risks for a company? How does xefi address this in practice? What makes xefi truly different?

Sébastien, our it expert, answers all questions, gives the best advice, and presents xefi’s turnkey maintenance solutions offered to smes and microbusinesses to support them.

Why is it maintenance essential for an sme or microbusiness?

Today, everything relies on it: customer communication, invoicing, business software…
80% of it failures are caused by a lack of maintenance or poor configuration.
anticipating means avoiding losses and gaining peace of mind.

What are the concrete risks for a company?

Without maintenance, the risks are numerous:

  • Hardware failures not detected in time
  • Loss of critical data
  • Unpatched security vulnerabilities
  • And above all, business interruption, with a direct impact on productivity and revenue.

For an sme, each hour of downtime costs an average of €10,000. beyond the cost, the company’s reputation may be at stake if customers cannot be served.

How does xefi address this in practice?

At xefi, we offer all-inclusive it maintenance: parts, labour and travel are included. everything is offered through fixed monthly payments, with no hidden fees. this approach allows our clients to enjoy a complete service while keeping full visibility over their it expenses.
whenever an issue arises, a certified technician responds immediately. we intervene within 4 hours for all blocking problems.

But above all, we go further with preventive maintenance:

  • Real-time monitoring of your equipment
  • Regular system updates
  • Security and performance checks

What makes xefi truly different?

At xefi, we are locally established, with branches close to our clients to ensure responsiveness and on-site support.
Our technicians are certified experts who fully understand the challenges faced by smes and microbusinesses.
They intervene quickly, remotely or on-site, providing complete support.

To go further

Optimise the management of your it equipment and improve your company’s productivity with our maintenance solutions.