0
%
of IT breakdowns are linked to a lack of maintenance or poor configuration
Source: Techaisle / sector studies
0
k€
estimated cost of 1 hour of IT downtime for an SME
Source: Syntec Numérique, Cigref, IDC
0
%
of costs linked to breakdowns can be avoided with regular maintenance
Source: IDC / Syntec Numérique
FULL MAINTENANCE OF YOUR IT INFRASTRUCTURE
We are committed to keeping your IT installation in perfect working order, whatever your equipment, with an all-inclusive concept : parts, labour and travel included.
- Rapid telephone support from a certified technician
- Troubleshooting with the remote maintenance service
- On-site intervention in the event of a major breakdown (between 4 and 36hrs depending on the severity of the problem)
What includes The XEFI maintenance contract
MAINTENANCE AND SUPERVISION
- Proactive supervision to detect and resolve incidents before they become critical
- Preventive maintenance with system updates and performance optimisation
- Advice and recommendations for improving your infrastructure
Technical assistance and troubleshooting
- Unlimited phone support
- Immediate diagnosis with remote support
- On-site intervention if required, with no time limit
Preventive maintenance
- System software, network performance and antivirus monitoring
- Regular checks on the condition of workstations and servers
- Intervention follow-up with optimisation recommendations
Saves time and improves efficiency
- Guarantee that your equipment is operational
- Unlimited on-site or remote troubleshooting
- You can concentrate fully on your core business
Do you need to have your IT equipment maintained?
Our teams will support you in the complete management of your devices
A word from our experts
XEFI EXPERTISE FOR VSEs/SMEs
- A turnkey approach, from installation to follow-up
- Fast telephone support
- On-site intervention between 4 and 36Hrs
- 28 years’ business expertise
EVERYTHING YOU NEED TO KNOW ABOUT IT MAINTENANCE FOR SMEs
Frequently asked questions
Yes, we maintain all types of IT equipment, whatever its origin.
An all-inclusive service: unlimited supervision, parts, labour and travel.
We intervene within 4 to 36 working hrs, depending on the severity of the problem.
