FAQ

Yes, we maintain all types of IT equipment, whatever its origin.

An all-inclusive service: unlimited supervision, parts, labour and travel.

We take care of everything: installation, configuration and technical support. All you need to do is contact your nearest agency.

Yes, each user can manage their authorised senders and receive a daily report of stopped emails.

Our solution works with all e-mail services, provided you have a personalised domain name.

Antivirus software protects individual workstations, not the entire network. Attacks can come from anywhere, so you need to secure your entire perimeter.

Deleted passwords can be accessed from the recycle bin, with the option of restoring them to the root.

Hackers target all organisations, especially small ones, which are generally more vulnerable to attack!

An Internet box does not include a firewall’s security features: it does not control connections and does not store connection history.

No, you can create as many vaults and passwords as you like!

You can easily import your passwords via a CSV file or from other password managers

No. The technology works in the background without disturbing users.

Yes, on Windows 10/11 and macOS 11 to 13.

Antivirus software protects individual workstations, not the entire network. Attacks can come from anywhere, so you need to secure your entire perimeter.

Our teams take care of everything: installation, configuration and support to guarantee optimum protection from day one.

Because small businesses are prime targets! They are often the first to be attacked as they are less protected than large organisations.

Yes, every device and tool used increases the attack surface. To reduce the risk as much as possible, you need to secure every potential entry point.

Yes. Our solutions are designed for VSEs/SMEs, with local support and offerings tailored to their needs.

All data is hosted in France, in certified and secure XEFI data centres.

The cloud lets you outsource your infrastructure, making it more flexible, more secure and remotely accessible.

A backup is designed to restore a complete environment, based on data that you use regularly. Archiving is used to store infrequently used files on a long-term basis

Yes. The tool provided allows you to retrieve and download archived documents at any time.

In XEFI’s data centres in France. Each archive is automatically duplicated on a second site.

Yes. The Simplivity infrastructure is compatible with all current virtualised environments.

In XEFI’s secure data centres in France, which comply with the strictest standards (GDPR, HDS, etc.).

Everything: your data, software and system configuration. In the event of a crash, you can restore everything.

Yes, restoration can be partial (a file or folder) or complete (the entire workstation or server).

A physical server is a machine that is 100% dedicated to your business, and is often preferred for heavy software and resource requirements. The virtual server is a virtual machine in a shared environment, often preferred for scalability and integrated services

Yes, they are hosted in our XEFI data centres located in France, with protected access and GDPR compliance.

To save time, avoid losing information and make it easier to share internally or remotely.

You will receive training and support on a daily basis: technical, sales and marketing support, management tools, back office, etc. Everything is designed to secure your development.

There are still many territories available in France. Contact us using the form below!

Independent entrepreneurs, often already established locally, who want to accelerate their development by joining a structured, high-performance network.